Job from partnerDescription of the job
Victorian Managed Insurance Authority (VMIA)
- Senior Systems Administrator
- Ongoing, Full Time
Contribute with your strong experience with Azure DevOps as a Senior Systems Administrator at VMIA!
Key highlights
- Central Location – Work in Melbourne CBD within close proximity to Flinders Street.
- Salary Range – $116,014 - $128,868 (total remuneration package inclusive of super).
- Hybrid work environment (3 days onsite)
About the role
- You are responsible for IT service delivery and providing support to all VMIA users as well as contributing to the development and improvement of VMIA ICT infrastructure and operating environment.
- You have deep insight into IT Infrastructure and Operations processes and systems. You scan the external environment and use that insight to plan, build and maintain VMIA's IT Infrastructure and Operations.
- Your role reports to the IT Infrastructure Manager in the Technology division.
Who you work with
- Work collegially with the Head of IT Infrastructure and Operations to design, develop and implement technology solutions. You provide expert knowledge and advice on IT Infrastructure and Operations Projects.
- Communicate and consult regularly with the team on their work and objectives to ensure our IT remains effective and to help identify opportunities for improvement.
- Actively understand VMIA employee's IT needs and provide support services to enable them to meet their operational requirements.
What we are looking for
- Accountable for implementing, maintaining and supporting VMIA's IT Infrastructure and for the management to resolution of all major and escalated/priority/sensitive incidents and problems.
- Monitor and action on the daily operations of the VMIA's IT infrastructure to ensure performance, availability, integrity and security via preventative and vulnerability management program
- Prioritise, assist and act on level 1 and level 2 escalated issue, and assist with support and resolution where required. Provide expert level 3 support and resolution, including back-end and high-end support, expert level troubleshooting and analysis methods.
- Record, monitor and review systems performance and activities. Conduct root cause analysis of problems, and research and recommend solutions to optimise the performance of the ICT infrastructure to support VMIA users and clients.
- Ensure ongoing compliance of all VMIA IT systems with VMIA's policies, procedures and guidelines.
- Work closely with service providers for the maintenance and support of 3rd party hardware and software.
Qualifications
- Tertiary qualification in a relevant discipline such as Information Technology or Business.
- Relevant IT accreditation or certifications. These could include MCP or CompTIA A+ (or experience demonstrating such knowledge). Microsoft Azure Administrator or Azure Solutions Architect certification is desirable.
- Industry based accreditation such as IT.
Why join VMIA?
At VMIA, we believe diversity drives innovation. We are committed to creating an inclusive environment where everyone feels valued and empowered to contribute their unique perspectives.
We offer:
- Flex work: Hybrid working to support your best performance.
- Parenting support: Generous parental leave (16 weeks paid parental leave for primary carers and 2 weeks for secondary carers) and breastfeeding-friendly facilities.
- Learning & Development: Annual investment ($2,500) in your growth, with in-house training, and LinkedIn Learning access in addition.
- Wellbeing: Wellness sessions, Employee Assistance Program (EAP), and ergonomic support.
- Culture & Lifestyle: Iconic office location, volunteer leave and life-stage support.
VMIA encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, culturally diverse communities, and members of the LGBTQIA+ community.
How to apply
We invite you to submit your CV and a cover letter. Use these to introduce yourself, highlight your fit for the role, and share why you are excited about joining VMIA. For any questions about the role or application process, please contact us at Write to the company
At VMIA, we are dedicated to fostering an inclusive workplace. We warmly welcome applications from people of all gender identities, Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and those from culturally diverse backgrounds.
If you have any accessibility needs during the recruitment process, please let us know at Write to the company
Salary Information
At VMIA, we offer competitive salaries based on the role's classification and your skills and experience. Typically, new employees start at the minimum of the salary range, however, consideration may be given to starting above the minimum of the band should you demonstrate extensive experience in a similar role or possess unique and desirable skills and capabilities required to perform the role.
Other relevant information
Before starting at VMIA, preferred candidates will complete pre-employment screenings. These assessments may include:
- Working Eligibility: Verification of your right to work in Australia.
- Employment History: Confirmation of your past employment details including employment dates and compensation.
- Academic Credentials: Verification of your educational qualifications to ensure they are accurate and legitimate.
- National Criminal History Check: A check for any criminal record, which may involve manual vetting by ACIC, potentially causing delays.
- Pre-employment Misconduct Check: Used to verify the identity, integrity, and credentials of potential employees and verifies no past misconduct.
- Financial Background Checks: Applicable for certain roles, such as Heads of Departments and Finance team members.
We value a collaborative work environment, so employees are expected to spend the majority of your working week in the office. Candidates from interstate must be willing to relocate to Victoria.
