Job Operations Courier, Melbourne

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Job Description:
Courier drivers are responsible for safely transporting road freight using the most cost-effective route while providing exceptional customer service.
Responsibilities:
- Carry out delivery and pickup across metropolitan and regional areas.
- Organise outbound freight by planning route schedules and inspecting packages and validating package labels.
- Record and notify management of any faulty packaging or damaged items
- Utilise appropriate equipment to load and unload vehicles.
- Safeguard freight to prevent movement during transit.
- Adhere to punctual completion of runs.
- Obtain recipient signature
- Deliver superior customer service during all interactions.
- Ensure proper handling and security measures for all packages.
- Address delivery challenges, such as damaged items or inaccessible delivery locations.
Skills and Experience:
- Minimum of 6 months' experience in a similar role
- Valid driver's license for a two-axle rigid vehicle
- Good driving record
- Proficiency in operating various loading equipment, including forklifts and pallet jacks
- Excellent customer service skills
- Physical stamina
Key Physical Demands:
- Individual lifting up to 20kg, with typical weights between 2kg and 10kg
- Constant standing and walking and may squat to lift items. Use of pallet jack and moving trolleys requires push/pull physical demand.
- May be required to work in cold environment of -4 degrees Celsius for short periods.
- Ability to work in a constant state of alertness and safety.
Employee Type:
Permanent
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