Job from partner
Send messageDescription of the job
Schedule: Monday - Friday (07:00 AM to 04:00PM PHT)
What are we looking for?
- 3+ years software testing experience with manual and automated testing
- Strong SQL skills for data validation and investigation
- API testing experience (REST/SOAP, tools like Postman)
- Understanding of web applications, databases, and software architecture
- Experience with bug tracking and test management tools
- Product-focused mindset with understanding of user experience principles
- Excellent English communication skills (written and verbal)
- Customer support or technical support experience
- Ability to explain technical concepts to non-technical stakeholders
- Strong analytical and problem-solving skills
- Business analysis or requirements gathering experience
- Healthcare software or medical practice management experience
- Automation testing
- Financial services, payment processing, or banking software experience
- DevOps exposure (CI/CD, deployments, monitoring tools)
- Previous roles bridging technical and business teams
- Experience in B2B SaaS environments
- Compliance or audit experience
- Process improvement and documentation creation
- Design and execute comprehensive test plans for healthcare and financial software
- Create automated test scripts and maintain test documentation
- Validate data integrity using SQL queries
- Test across multiple environments (staging, production)
- Serve as first-line technical support for medical practice customers
- Investigate and resolve customer issues using logs, databases, and system knowledge
- Create customer-facing documentation and training materials
- Escalate complex issues with detailed analysis and business impact assessment
- Analyse user behaviour patterns and identify product improvement opportunities.
- Document edge cases and user workflows that inform product decisions
- Participate in requirements gathering and user story creation
- Provide testing perspective during feature planning and design
- Monitor system performance and identify potential issues proactively
- WFH
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
We're a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, we specialize in premium resourcing and productivity solutions. in the world. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.
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Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
