Job Home Care Phone Sales Consultant - Hybrid, Melbourne

Work options: Hybrid

About Us

Kinyara Health is a fast-growing boutique homecare group, operating five community-established home support businesses across Australia – each one inspired by the hearts and personal stories of their founders.

We’re on an ambitious growth journey, driven by a clear mission to deliver high-quality in-home care, expanding our impact in the community.

About The Role

Join our growing team in this newly created role! You'll make outbound calls - and take inbound calls - to connect with clients, building trust and helping them navigate home care options. You’ll identify opportunities and convert leads into tangible outcomes, all while being part of a purpose-driven, reform-ready organisation.

This role will be based in Victoria, but focused on supporting our NSW businesses.

Responsibilities include:

• Making outbound calls to warm leads and book clients into services
• Answering inbound enquiries
• Building rapport with clients and guiding them through their home care journey
• Meeting sales targets and driving outcomes from leads
• Collaborating with the team to ensure smooth client transitions
• Representing our mission and values in every call

About You

You’re a great communicator who thrives on connecting with people. You’re confident on the phone, can build rapport quickly, and have a sales-driven mindset. You’re passionate about making a difference and are ready to grow with us.

• Knowledge of Aged Care and Disability sectors
• Strong phone manner with the ability to engage and build trust
• Sales-driven, able to convert leads into real outcomes
• Experience in outbound sales or customer service (preferably in home care or health)
• Passionate about making a positive impact in the community
• No formal qualifications needed - just a great attitude and willingness to learn!

About The Good Stuff

• Hybrid working – flexible arrangements to suit your lifestyle
• Interstate travel opportunities to work in our NSW offices
• Gain insight into the hugely important home care sector
• A supportive work environment that encourages learning and development
• Flat organisational structure with opportunities for support directly from our CEO
• The chance to be part at the forefront of pioneering Kinyara Health’s success

About The Process

Apply now and join us on the journey to shaping the future of Australian home care.