Job Customer Solutions Engineer, Melbourne

It's more than a job
As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

You will be part of our contract logistics team, adding your expertise + skills to the delivery of Customer + Operational Excellence
How you create impact
Your primary objective is to gain + retain customers by offering industry leading solutions. You will be working with internal + external stakeholders while focusing on the following key objectives:
- To lead customer tender projects, driving + offering compelling logistics concepts.
- To offer new concepts + technology to solutions while building on existing best practices.
- To present proposed solutions to customers.
- To engage with internal + external stakeholders to manage the solution process.
- To ensure high standards of compliance during solutions offering process.
What we would like you to bring
Customer Interaction & Soft Skills:
- Comfortable speaking with customers and understanding their needs.
- Strong soft skills and customer-facing experience.
- Able to approach and build relationships with clients.
Technical & Product Understanding:
- Understand various product types.
- Technical skills are important (especially in automation and data analysis).
- Preferred tools: Excel (mid to advance level), Power BI , Python, AutoCAD
Operational & Analytical Skills:
- Understand warehouse operations (inbound/outbound).
- Experience in customer solution teams.
- Data analysis and market understanding.
- Time management and project timeline tracking.
- Cost knowledge (e.g., pallet costing).
- Data-driven mindset.
- Automation experience is a plus.
What's in it for you
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: Write to the company with the nature of your request. We will answer your inquiry within 24 hours.