Job 2026 IBL - Sales and Service Operations, Melbourne

Description

We’re Hiring: Industry Based Learning, Sales and Service Operations

At Daimler Truck Australia Pacific, we support Industry Based Learning year after year and continue to develop our internship program and the students who participate. We have had many successful applicants carve their future careers in our industry after building sound career foundations through our IBL program. Our company too, continues to be well positioned as a global leader in the manufacturing of high quality commercial vehicles with three high-profile brands - Mercedes-Benz Trucks, Fuso Truck and Bus and Freightliner. Innovators in our industry, we have a clear vision to be the undisputed leader of the truck and bus industry in Australia, and we share a common Daimler Trucks purpose across the globe- For All Who Keep The World Moving!

This 2026 IBL program focuses on Sales and Service Operations and commences mid-January 2026. You will need to commit to full-time office hours until end of January 2027. To qualify for this program, you must be an undergraduate student currently completing your penultimate year of study. As at January 2026 you must have a remaining 12 months or 2 semesters of study to complete your degree. Ideally, you are studying a Business related degree.

Based at our corporate Head Office in Mulgrave, and with an open mind towards today’s flexible working needs, we strive to offer fantastic on the job work experience combined with professional development opportunities to enable you to kick-start your future. We will provide you with on-going on-line and in-person learning opportunities to further supplement and support your growth and connectedness to your career.

The role:

This 12 month (2026-2027) Sales & Service Support role is a unique opportunity to gain insight into a department that covers service operations, Service Plans marketing and sales. You will support the team with customer and dealer engagement and communications support to ensure service support excellence for our customers. Day to day you will learn about general business operations, support with operational and financial administration and customer service queries. You will also gain insight into the technical side of our service plan offerings and may help with competitor analysis and benchmarking exercises as well as analytics and reporting. You will have a proactive, enthusiastic attitude driven to provide ultimate customer service excellence. You will be proficient in Microsoft Office and can navigate Word, PowerPoint, Excel and Outlook.

About You:

We are looking for innovative and motivated students with a strong desire to help shape our business. As the successful candidate, you will apply your exceptional communication and interpersonal skills to build positive business relationships, and will bring out of the box thinking along with a genuine passion for building solutions within our industry. You will enjoy working in a fast paced and dynamic environment. Above all, as you will be working in a small team, you will be team oriented and have a flexible and adaptable attitude to the changing needs of the business. Your keen eye for detail will ensure accuracy in the work you produce, and enable you to develop or document new processes and initiatives. A strong interest in immersing yourself in this role will lead you to achieve greater insights into this business unit, and the Truck industry as a whole as you begin your career in Sales & Service Operations.

What’s Next?

#MAKEYOUR MOVE
If you would like to be considered for this amazing opportunity, Make Your Move, apply now and please include your CV, cover letter and academic transcript. Applications close Friday 29th August.

This is a local, contract role. You must have a valid working visa for Australia / New Zealand for the entire length of the contract, to be able to apply for this position.

At Daimler Truck Australia Pacific, we believe our people make the difference. We are proud to be recognised as an Employer of Choice for Gender Equality and are committed to inspiring an innovative and collaborative working culture. By joining our team, you will access generous employee benefits, such as discounted car leasing, on-site parking, employee assistance programs and much more. We understand everyone benefits from working differently, therefore our approach to learning is open and individually adaptable. Career pathways are supported through a network of learning and development programs, like our Women in Leadership Program and Mentoring Program, allowing everyone to grow at their own pace. We are an equal opportunity employer and value diversity at our company. We openly celebrate Diversity Day, International Women’s and Men’s Days and host guest speakers to foster a collaborative culture. Our team’s contributions are actively recognized through Employee Recognition and Reward programs. This celebrates our dynamic working culture and one where our people can be themselves.