Job Field Service Supervisor, Melbourne

Description

THE FUTURE IS WHAT WE MAKE IT.

Field Service Supervisor

Melbourne

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.

Join Us and Make an Impact

The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement.

• Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
• Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
• Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
• Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
• Establish and maintain high standards of performance for self, team members and others to maximise the team’s ability to meet business goals and objectives.
• Facilitate the development of others’ knowledge, skills, and competencies by providing timely feedback and planning relevant development activities.
• Implement development plans for all team personnel including appropriate and timely performance management personnel.
• Financial control according to agreed budgets and plans.
• Forecast financials monthly and analyse throughout the month.
• Estimates materials costs and quantities and ordering parts.

• Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
• Sub-contractor management.
• Development and maintenance of site-specific documentation and quality assurance information.
• Financial reporting for maintenance.
• Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
• In-depth knowledge of security systems and technologies.
• Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people.

Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
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