Description of the job
Join us as our new Manager at SOHO Restaurant!
We would love to welcome a dynamic Restaurant Manager to lead our exciting venue in Southbank. If you have a passion to lead, mentor and work with people, have fun and build your career with us, then this could be the perfect opportunity for you!
A bit about Soho!
We are located on Southbank’s bustling Riverside Quay, with stunning views of the Yarra River and Melbourne’s city skyline. Soho Restaurant and Bar is vibrant with live music, serving beautiful cocktails and fine wine. Our menu has a modern Italian twist on Australian cuisine. We are open daily for breakfast, lunch and dining!
What can you bring to the role!
Proven Industry Experience:
- With 5+ years in hospitality leadership
- Hands-on expertise in all aspects of restaurant operations—from front-of-house finesse to behind-the-scenes logistics.
- Meeting and exceeding company KPIs
- Record of improving service speed
- Customer satisfaction scores,
- Cost-efficiency across staffing and inventory.
- Understanding the rhythm of daily restaurant life
- Service flow
- Monitoring cleanliness and compliance
- Resolving issues with calm confidence.
- Proficient in reservations platforms and POS systems
- Build a culture where staff feel heard, respected, and energized.
- Foster team engagement through recognition, mentorship, and a healthy dose of fun.
- Design and run onboarding programs and workshops that not only cover policies and procedures but also reflect SOHO’s brand personality and guest service standards.
- Monitor staffing levels to ensure optimal coverage
- Manage costs responsibly
- Adapt the roster to team and business needs.
- Nurture meaningful connections with both existing and new guests
- Delivering clear actionable daily and weekly reports that help identify trends, anticipate challenges, and drive smarter decisions.
- Communicate effectively with senior management.