Job Service Optimisation Lead, Melbourne

Your Impact

We’re looking for a Service Optimisation Lead to drive continuous improvement across our Business.

You will play a key role in reviewing and optimising existing processes to ensure they are efficient, scalable, and delivering maximum value.

This is a 6-month fixed term contract role

About the Role

• Develop visual representations of business processes to support understanding and informed decision-making.
• Analyse existing processes and data to assess change feasibility, recommend improvements, and define new processes.
• Coordinate with stakeholders to align requirements and deliver optimisation and transition initiatives.
• Create and manage comprehensive transition plans, including staged execution and stakeholder engagement.
• Collaborate with Change and Communications teams to develop materials and deliver effective communications and training.
• Oversee training, transition execution, progress reporting, and hypercare support to ensure successful handover.

About You

• Proven project management experience, including project delivery and multi-stream coordination.
• Skilled in requirements gathering, technical writing, and clear, concise documentation development.
• Strong problem-solving skills with experience identifying and resolving process issues.
• Excellent communication and stakeholder management skills, with the ability to influence and translate discussions into actionable documentation.
• Highly self-motivated with the ability to work independently, manage conflicting priorities, and meet objectives.
• SAP experience preferred, with a strong understanding of business impacts and risk mitigation.

Why Asahi Beverages?

At Asahi Beverages, we're passionate about crafting more than just drinks - we craft moments of connection, celebration, and shared enjoyment. We bring together a diverse portfolio of iconic beverage brands, a commitment to quality, and a drive to constantly innovate. Headquartered in Melbourne and with facilities right across Australia and New Zealand, you’ll find Asahi is a place where talent is nurtured, and ambition is rewarded. If you’re ready to toast your future, we’re ready to meet you.

We are a Circle Back Initiative employer and commit to responding to all applicants.